Shaad provides a user-friendly platform, accessible via our app or website, where users can select their desired mobile operator, enter the recipient's phone number, choose the amount to recharge, and proceed with the payment. Once secure payment is made, the mobile phone will be topped up instantly.

Yes, Shaad's services are available globally. Whether you're in the Middle East, Asia, Africa, Europe, or the Americas, you can access Shaad's platform and send happiness through mobile top-ups wherever you are.

Shaad supports a wide range of mobile operators across various countries. Our platform covers major operators, ensuring that you can recharge almost any prepaid mobile phone seamlessly.

Shaad offers multiple payment options for your convenience, including credit/debit cards, PayPal, and other popular payment methods depending on your region.

Yes, Shaad prioritizes the security and privacy of our users' transactions. Our platform utilizes robust encryption protocols to safeguard your payment information and ensure a secure browsing experience. Please read the data security and privacy policy for more details.

Shaad is committed to transparency, and we strive to provide upfront pricing with no hidden fees. The amount you see during the transaction process is the total amount you'll pay, with no surprises.

In most cases, the mobile phone will be topped up instantly after the payment is processed successfully. However, certain factors such as network delays or maintenance by the mobile operator may cause slight delays.

Yes, you can use Shaad to top up your mobile phone while traveling abroad, as long as you have internet access. Simply log in to our app or website and proceed with the top-up process as usual.

If you encounter any issues during the top-up process or have any questions, our customer support team is available to assist you. You can reach out to us via email customer.care@shaadonline.com or live chat, and we'll promptly address your concerns to ensure a smooth experience.